I had booked the hotel because of the mileage I can earn for my Asia Miles membership. It's my first time staying at the hotel and I would say that it was a rather pleasant stay generally speaking.
The bellboy/porter was efficient and friendly. The frontdesk staff were generally approachable though they could have put on more smiles. Chambermaids were efficient and amiable.
Room size was pathetic. I was staying in a standard room and I can tell you that it's one of the smallest standard rooms by Hong Kong standards. Nevertheless, room amenities made up for the small room size. The courtyard view was generally pleasant (probably because of the Lunar New Year decorations in the courtyard).
Hotel facilities were aplenty although the decor looked a bit dated. The lifts were extremely slow and I find this totally unacceptable given that this is a 4-star hotel.
Location of the hotel is good as it is within a 10-min walk from two MTR stations (Tsim Sha Tsui and East Tsim Sha Tsui). If you want to get to Shenzhen in China, the East Tsim Sha Tsui station has regular train services to the border at Lo Wu.
Plenty of good restaurants and eateries scattered around the hotel vicinity. Convenience stores, such as the 7-11, are also within a stone's throw.
The room deposit policy is horrible. Why is there a need to hold as much as HKD2800 (approx USD360) for a short period of stay (2 nights)? I have stayed in many other hotels of the same standard in Hong Kong and all of them earmarked a sum of between HKD500 and HKD1000. This is the first time I am charged a deposit that is MUCH more than the amount I paid for my 2 nights stay! On top of that, as usual, the hotel will take donkey days to release the earmarked amount from the bank account.
Overall experience: a decent hotel located in a good location, suitable for businessmen and single travellers.
