My stay started with a 20 minute delay checking in because they had me booked in 2 rooms rather then one.
When I opened the door to my room I had a strange feeling that someone was in the room, or had just left. I first noticed a dirty towel next to the bed. The bed was made but the top was wrinkled as if someone had rolled around on it. The room was made up, but someone had just used the shower and there was another used towel on the floor in the bathroom. Looks like someone used the room for a liaison after it was cleaned. Not a good feeling about security or the staff.
Once in the new room, housekeeping did a great job, but didn't clean the room until around 3:30-5pm. Even though we left the room before 7am. The room above me was being vacuumed at 10pm.
Overall the staff was very polite, but the overall experience isn't what I would expect from a Westin.