Edinburgh Trams
Edinburgh Trams
4
TramsPublic Transportation Systems
5:00 AM - 12:00 AM
Monday
5:00 AM - 12:00 AM
Tuesday
5:00 AM - 12:00 AM
Wednesday
5:00 AM - 12:00 AM
Thursday
5:00 AM - 12:00 AM
Friday
5:00 AM - 12:00 AM
Saturday
5:00 AM - 12:00 AM
Sunday
5:00 AM - 12:00 AM
About
Edinburgh Trams is the award winning operator of the city’s tramway with a vision to be an integral part of the future success of Edinburgh and the Lothians by providing world-class, environmentally-friendly and socially-inclusive transport. With services from every three minutes to 16 locations across the city and by connecting Edinburgh Airport to the heart of the city in under 35 minutes, Edinburgh Trams offer a high quality transport choice for residents and visitors to the city. The addition of new services, industry-leading levels of customer service and a range of dynamic initiatives have all contributed to Edinburgh’s tramway becoming one of the UK’s most successful transport systems.
Duration: < 1 hour
Suggest edits to improve what we show.
Improve this listing
Revenue impacts the experiences featured on this page, learn more.

Top ways to experience nearby attractions

See what travellers are saying
  • JJVADorset
    Bournemouth, United Kingdom141 contributions
    4.0 of 5 bubbles
    Easy, clean and regular.
    We pre-booked a 4 day tram ticket including airport return online and printed off the ticket at home. The tram was very easy to find by the airport as it was right next to the exit. They run every few minutes and we had no issues.
    Hi JJVADorset, Many thanks for your kind review and we are glad to hear you had a fantastic journey with us! Kind Regards, Edinburgh Trams
    Written 11 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2023
    Travelled as a couple
    Written 2 May 2023
  • Roam702541
    41 contributions
    4.0 of 5 bubbles
    Great Trams - Annoying M-Tickets
    I am very impressed by the Edinburgh Tram and have used it several times in the past. This was the first time I had the opportunity to ride from the airport to Newhaven - return. It is a good, efficient service. One suggestion I would make is - I used the Transport for Edinburgh M-Ticket app. To use this you have to activate it prior to getting on tram by scanning a barcode. At the airport this was very difficult as the platform has numerous (large) barcodes for numerous events and activities. The tram one is a tiny pink sticker and is not clearly labelled for it’s purpose. Worryingly the staff did not know where to find it. I missed my first tram. On the return from Newhaven I arrived to find a tram ready to depart. Could not get straight on as had to go to the shelter to scan the ticket. Tram dr ver shut the doors on me and would not reopen them. Missed my second tram. Why can the barcodes not be on the tram? A frustrating nuisance spoiling an overall positive experience.
    Hi Roam702541, Many thanks for taking the time to share your experience with us. Although our TfE m-ticket app does require activation before boarding, we do have a couple of pre-purchase options that don't require QR code activation. 1. Our online ticket website - www.edinburghticket.com contains airport single and return tickets which can be added to the wallet on your phone. These tickets do not require activating. Tickets on this site are also slightly discounted. 2. Our mobile app called 'et app' contains both airport and city zone tickets. These tickets can be activated through your phone, right before you board and do not require you to scan a QR code. Hopefully this will be helpful for the next time you travel with us. Kind Regards, Edinburgh Trams
    Written 11 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled solo
    Written 16 June 2023
  • ceetom1
    Chino Hills, California396 contributions
    4.0 of 5 bubbles
    Convenient transportation from the airport to town
    Used the tram to get from the airport to the hotel near the central train station. Was easy to find at the airport and use with credit card to pay for ticket at the station. Nearest train stop to the central station is St Andrew Square, a block away. Tram is clean and modern. Used it again to go to the Royal Brottania ship and back. No problems. Would use it again if ever in the area.
    Hi ceetom1, Many thanks for your kind review. We look forward to welcoming you back on board with us when you are next in Edinburgh! Kind Regards, Edinburgh Trams
    Written 11 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled as a couple
    Written 2 July 2023
  • EweAndMe
    Northumberland, United Kingdom181 contributions
    5.0 of 5 bubbles
    City tram
    The tram line has been extended to cover Leith waterfront area, which is ideal. It can take you from near where the cruise ship tenders dock into the city centre or on to the airport. Clean and reasonably priced.
    Hi EweAndMe, Many thanks for sharing your review with us. We are excited to start welcoming both Leith & Newhaven's cruise ship passengers to Edinburgh this summer! Kind Regards, Edinburgh Trams
    Written 11 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled as a couple
    Written 4 July 2023
  • JTB
    Edinburgh, United Kingdom287 contributions
    5.0 of 5 bubbles
    Edinburgh Trams
    Been on the trams before but the first time travelling from Ingliston to Newhaven. What a boon for Edinburgh and especially for Leith with the business it will bring. Great for people arriving at Edinburgh Airport and straight to the City Centre. Excellent 👍
    Hi Joseph Thomson B, Many thanks for submitting your review and for your kind words about our service! We look forward to welcoming you back on board with us soon. Kind Regards, Edinburgh Trams
    Written 11 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled as a couple
    Written 5 July 2023
  • ScottOag
    29 contributions
    5.0 of 5 bubbles
    Friendly
    Just remember to tap your card before boarding. Otherwise could be 10.00. a lovely tram worker rather than fine a man gave him option to jump off at next stop and tap to activate. Phew! The tram workers are busy. Hugely popular in Leith are trams.
    Hi ScottOag, Many thanks for taking the time to leave your review. Where possible we will try and give our customers the option of jumping off the tram to validate their pass/buy their ticket! Kind Regards, Edinburgh Trams
    Written 11 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled solo
    Written 8 July 2023
  • HolidayGirl741
    Dundee, United Kingdom6 contributions
    5.0 of 5 bubbles
    Fantastic helpful staff, can't thank you enough!
    We used this tram service from the Airport to the Ingliston Park and Ride. My son left his bag on the tram when leaving and I envisaged a total nightmare to follow considering it contained his phone and ipad. On immediately contacting the customer services department, the bag was found and returned to the park and ride stop on a later tram within 45 minutes of being lost. Excellent service from the customer services team and drivers. Fantastic helpful staff, can't thank you enough!
    Hi HolidayGirl741, We are so glad to hear your son was reunited with his bag! We look forward to welcoming you both back on board with us soon! Kind Regards, Edinburgh Trams
    Written 26 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 17 July 2023
  • Stephen W
    23 contributions
    3.0 of 5 bubbles
    Overcrowded. Late. Overpriced.
    Took the tram with my 8-year-old son today from the Gyle emit Haymarket. I’d taken the tram before pre-COVID but was surprised an adult return is now £3.80. So total price for the 2 of us was £5.70. Both journeys were late and both were overcrowded to the point of being dangerous. There is supposedly a conductor on board but no one was stopping people from cramming in the doors. Add to that the horrendous temperature and the fact there’s people chugging beer like there’s no tomorrow and we didn’t have a good journey at all. Gif home and saw we could’ve travelled by train for a total price of £3.35 from the nearby Edinburgh Park station. Will definitely do that in future. To top it off had to wait 20 mins for our tram home despite supposedly the trams running to a 7 minute frequency.
    Hi Stephen W, Many thanks for taking the time to review us. We do run a service from every 7 minutes, although due to road congestion, particularly during the festival period, this may affect the frequency of service. We apologise for the inconvenience and we hope to welcome you back on board soon. Kind Regards, Edinburgh Trams
    Written 22 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with family
    Written 26 August 2023
  • Rambling_Giant
    Glasgow, United Kingdom730 contributions
    4.0 of 5 bubbles
    A Peaceful Journey …..
    I recently took the tram from Edinburgh Airport to Edinburgh Park Station. No real complaints to be honest - easy enough to buy a ticket (Apple Wallet didn’t work however), a short wait for the tram to arrive and a comfortable, relaxing journey en route to Hermiston Gait. I’d definitely use it again, especially when visiting the Airport in the future!
    Hi Giant_Rambler, Many thanks for taking the time to review us. We look forward to welcoming you back on board with us soon. Kind Regards, Edinburgh Trams
    Written 22 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled solo
    Written 27 August 2023
  • PeA S
    Bromma, Sweden20 contributions
    5.0 of 5 bubbles
    The easiest way to get to and from the airport
    Taking the tram from and to the airport is probably the easiest way. Takes about 35 minutes, costs 7.50 GBP one way, bus costs 5.50 but the tram runs smoother and more pleasant. Train means a change
    Hi 491peas, Many thanks for submitting your review and for your kind words about our service! We look forward to welcoming you back on board with us soon. Kind Regards, Edinburgh Trams
    Written 21 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with friends
    Written 1 September 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.0
4.0 of 5 bubbles909 reviews
Excellent
507
Very good
195
Average
69
Poor
56
Terrible
82

MinxiMC
Epsom, UK501 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
We visited Edinburgh for 3 days in February.
We flew into Edinburgh airport & bought a 3 day tram pass which cost us £18 each.
This enabled us to get to our hotel which was a 2 minute walk from the tram stop.
We also visited the Royal yacht Britannia by tram, so convenient.
We thought it was excellent value for money & loved looking out of the window at all the sights that we will hopefully visit next time.
Written 13 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Marion C, Many thanks for your kind words about our service! We are happy to hear you had an amazing time visiting our city! We look forward to welcoming you back on board with us soon. Kind Regards, Edinburgh Trams
Written 13 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jack M
Dublin, Ireland2 contributions
1.0 of 5 bubbles
Mar 2024 • Solo
Terrible. Maybe I did something wrong, but a ticket to ride four stops from Edinburgh gate to the airport cost £7.50. bus is much more affordable.
Written 10 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi 675jaym, Many thanks for taking the time to review us. Our tramway operates a flat-fare system to make it easier for our customers. Unfortunately as with other transport operators, we must pay a surcharge to be able to service the airport. This surcharge is then reflected in our ticket prices. We hope you welcome you back on board with us soon. Kind Regards, Edinburgh Trams
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brian C
9 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
Convenient travel from the Edinburgh airport takes 30 minutes to to princes street, had 4 day pass to travel the network from edinburgh airport pass Murrayfield rugby ground Haymarket, princes street st andrews square, leith walk to ocean terminal and newhaven, fish restaurants and asda
Written 10 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Brian C, Many thanks for submitting your review and for your kind words about our service! We look forward to welcoming you back on board with us soon. Kind Regards, Edinburgh Trams
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

The connoisseur
Greater London, UK5 contributions
1.0 of 5 bubbles
Mar 2024 • Business
Awful service provided. They never arrive on time. Specially on Fridays, Saturdays and Sundays. If you want to loose your flight or arrive late to work, get the Tram ! Another one is their pay machines at the Tram stations. They might just decide to Rob your cash and give you a message “ sorry for the inconvenience” like it happened to me. It’s easy to use but defo the buses are far more reliable than this wee shaite!
Written 8 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi connoisseur91, Many thanks for taking the time to review us. We do run a service from every 7 minutes, although due to road congestion, this may affect the frequency of service. Occasionally ticket machines may go out of service, if this happens, we are available 24/7 through the tram stop help point or you can contact our Customer Experience team on 0131 338 5780 and we will be able to assist you with your transaction. We apologise for the inconvenience and we hope to welcome you back on board soon. Kind Regards, Edinburgh Trams
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Artist
Seaton, UK47 contributions
5.0 of 5 bubbles
Feb 2024 • Friends
For sightseeing and returning to the airport it was great for us.
Took the tram to Britannia (ocean terminal stop) in leith. Great - nearby and shopping centre eateries everywhere. Return £3.80 (city zone)
Got the tram to the airport in 30 mins from princes street - £7.50 single
Clean efficient and every 7 minutes.
Impressed.
Written 28 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Julie R, Many thanks for your kind words about our service! We look forward to welcoming you back on board with us soon. Kind Regards, Edinburgh Trams
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

UgyLid
London, UK38 contributions
1.0 of 5 bubbles
Feb 2024 • Couples
Took the tram out to Murrayfield from St Andrews Square and back on Saturday afternoon and had one of the most unpleasant journeys of my life. The system was completely under-resourced for the number of people wanting to use it and we couldn't get on for about 45 minutes. When we did it was thanks to the people behind us pushing us in like you see them do on the Japanese trains. there were plenty of ticket sellers and inspectors. They want to hire a few more drivers and get some more trams out on busy occasions. Comin back in people were walking past us fatser than the tram was moving. If I didn't have mobility issues I'd have got off and walked.
Written 26 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon UgyLid, Many thanks for taking the time to share your experience on board with us. When major events happen at Murrayfield, our services will be busier than usual. During this time, we will boost service before and after the event to ensure we can safely transport thousands of customers in a quick time frame. We apologise that on this occasion we fell short of your expectations but we hope to welcome you back on board with us soon. Kind Regards, Edinburgh Trams
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roderick Munn
Falkirk, UK32 contributions
1.0 of 5 bubbles
Feb 2024 • Family
I know it was a big match at Murrayfield but so did Edinburgh trams. I waited for at least 20 mins as tram after tram stopped so full as to be ridiculous and utterly unsafe. Yes I had bought tickets from the person selling them on the platform. No warning that there was little to no chance of getting on one until after the game had started. I ended up getting a taxi. I was also encouraged to buy a return, what a fool I was. Never again!
Written 25 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon RoderickMunn1, Many thanks for taking the time to share your experience on board with us. When major events happen at Murrayfield, our services will be busier than usual. During this time, we will boost service before and after the event to ensure we can safely transport thousands of customers in a quick time frame. We also ensure regular service updates are published on our social media as well as the tram stop platforms to alert our customers. We apologise that on this occasion we fell short of your expectations but we hope to welcome you back on board with us soon. Kind Regards, Edinburgh Trams
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Karen O
Brighton, Australia68 contributions
1.0 of 5 bubbles
Feb 2024 • Couples
Visiting from Australia and decided to use the tram from Princes Street to the airport where we were staying the night before a morning flight. Ticket collector came but couldn’t sell us a ticket (!) and told us we had to get off at the next stop to purchase them. I got off while my husband stood by the door at the front of the tram to keep the door open. He pushed to button to keep the door open but the 45 seconds it took me to buy the ticket was long enough for the doors to close again. I tapped on the drivers cab window and showed her the tickets and indicated to ask her to open the door and she just shook her head and 10 seconds later the tram pulled away!!! Absolutely appalling customer service and ridiculous that you can’t purchase a ticket on the tram in the first place! Waiting for the next tram when it’s 5 degrees and raining made my blood boil!
Written 22 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi KarenO865, Thank you for taking the time to review us. Like other light rail operators, we operate a 'buy before you board' policy. Although, we do give passengers the option to disembark the tram and purchase the correct ticket to avoid the on-board fare where possible. This is to ensure that all passengers are travelling with valid tickets. Information on this can be found on our ticket machines as well as tram stop informational posters. Our trams run from every 7-minutes which, can give our customers peace of mind that they can still buy their ticket before boarding a tram, without the need for rushing. Unfortunately, due to the strict schedule our service runs to, we are unable to hold the tram as this may cause delays further down the route. Nevertheless, we apologise for any inconvenience caused. Kind Regards, Edinburgh Trams
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JacquiandDave
Portsmouth, UK85 contributions
5.0 of 5 bubbles
Jan 2024 • Solo
i took the tram to and from the airport as i was visiting my Aunt both trips were excellent. The assistants checking the tickets were well mannered and polite. The trams were comfortable and clean. However, I would like to congratulate you on having a colleague with the most wonderful customer service skills. His name is Omar and he was working on the 30th Jan. He was smiley and friendly. A chap had a problem with a ticket and he dealt with it efficiently. He helped an older lady who was pushing a wheelchair (i presume it was her husband who was in the wheelchair) He had a bit of banter and a laugh and a joke with the customers. Brilliant customer service. Give him a promotion or a pay rise he is a credit to you!!!
Written 17 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi JacquiandDave, Thank you for taking the time to leave us your positive review and for your kind words regarding our colleagues - it's really appreciated! We look forward to welcoming you back on board with us soon. Kind Regards, Edinburgh Trams
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

128Simon
London, England, United Kingdom1 contribution
1.0 of 5 bubbles
Feb 2024 • Solo
Unhelpful and untrusting customer services team who refused to help rectify what was clearly an honest mistake purchasing tickets.
Written 10 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi 128Simon, Thank you for taking the time to review us and we apologise that on this occasion we fell short of your expectations. If you can please email us customer@edinburghtrams.com we can look into this further for you. Kind Regards, Edinburgh Trams
Written 12 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 802
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

EDINBURGH TRAMS: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Edinburgh Trams

Edinburgh Trams is open:
  • Sun - Sat 05:00 - 00:00